Privacy Policy
At Prestige Salon & Day Spa, your privacy is important to us. We are committed to respecting and protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how it is protected, and the choices you have regarding your personal information when visiting our website or using our salon and spa services.
1. Information We Collect
We may collect personal information when you visit our website, schedule an appointment, purchase a product or service, or communicate with us.
The information we may collect includes:
Name, phone number, email address, and mailing address.
Appointment scheduling information and service history.
Client preferences and service-related notes.
Information voluntarily provided through client intake forms, consultations, consent forms, or other service-related paperwork.
Payment and transaction information related to purchases and services.
Information submitted through website contact forms.
Website usage information, including IP addresses, browser type, device information, and browsing activity.
2. How We Collect Your Information
We collect information through several platforms and interactions with our business.
Our Website – Squarespace
Our website is hosted through Squarespace. When you visit our website or submit information through a website contact form, certain information may be collected, including contact details and website usage information. Squarespace may also use cookies and similar technologies to support website functionality, analytics, and performance.
Online Booking & Client Management – Meevo
We use Meevo as our salon and spa booking and client management system. When you schedule an appointment, create a client profile, or receive services, information may be collected and maintained through Meevo. This may include contact information, appointment history, service preferences, and information provided through client intake forms and consultations.
Direct Communication
We may also collect information when you contact us by phone, email, text message, or in person.
3. How We Use Your Information
We use the information collected to:
Schedule, confirm, and manage appointments.
Communicate with clients regarding appointments, services, and questions.
Maintain client profiles and service histories.
Provide personalized salon and spa services.
Process payments and purchases.
Send promotional emails, text messages, special offers, and business updates when permitted by law and consistent with your communication preferences.
Improve our website, services, and overall client experience.
Maintain appropriate business and transaction records.
4. Sharing of Personal Information
Prestige Salon & Day Spa does not sell or rent clients' personal information.
We may share necessary information with trusted third-party service providers that help us operate our business, including:
Squarespace, our website hosting provider.
Meevo, our appointment booking and client management provider.
Payment processing providers.
Email and text communication services.
Other service providers necessary to support our business operations.
These providers may process information as needed to provide their services to us, subject to their applicable terms and privacy practices.
We may also disclose information when required by law or when necessary to protect our business, clients, or legal rights.
Mobile Information Privacy
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties for their marketing purposes.
We may use trusted service providers to help deliver messages and operate our business, subject to appropriate privacy protections. These providers may only use your information as necessary to perform services on our behalf and are not permitted to use your SMS consent or mobile information for their own marketing purposes.
5. Payment Information
Payments made through Prestige Salon & Day Spa may be processed by third-party payment providers. Payment information is handled according to the security and privacy practices of the applicable payment processor.
6. Cookies and Website Tracking
Our Squarespace website may use cookies and similar technologies to improve website functionality, understand visitor activity, and enhance the browsing experience.
These technologies may collect information such as browser type, device information, IP address, and website interactions.
You may adjust your browser settings to refuse or delete cookies. Certain website features may not function properly if cookies are disabled.
7. Email and Text Message Communications
We collect personal information, including your name, phone number, email address, and appointment details, when you book an appointment, contact our business, or provide information through our website.
If you consent to receive SMS communications from Prestige Salon & Day Spa, we may send you text messages regarding:
Appointment confirmations and reminders.
Appointment scheduling and rescheduling updates.
Responses to your questions or inquiries.
Important service-related notifications.
Promotional offers and business updates, if you have separately consented to receive marketing messages.
Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.
You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or contact Prestige Salon & Day Spa directly at 508-671-0069.
We respect your privacy and are committed to protecting your personal information. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties for their marketing purposes.
We may use trusted service providers to help deliver text messages and operate our business, subject to appropriate privacy protections. These providers may only use your information as necessary to perform services on our behalf and are not permitted to use your SMS consent or mobile information for their own marketing purposes.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email. Opting out of promotional communications will not prevent us from sending necessary appointment-related communications through other permitted channels.
8. Protecting Your Information
We take reasonable steps to protect the personal information entrusted to us against unauthorized access, disclosure, alteration, or misuse.
Access to client information is limited to authorized individuals who need the information to perform their job responsibilities. We also work with third-party service providers that maintain security measures to protect the information they process.
While we make reasonable efforts to protect your information, no method of electronic storage or transmission is completely secure.
9. Third-Party Websites and Services
Our website may contain links to third-party websites or services, including our online booking platform, social media pages, and other external websites.
These third parties maintain their own privacy policies and practices. Prestige Salon & Day Spa is not responsible for the privacy practices or content of external websites.
10. Your Privacy Choices
You may contact us to request access to, correction of, or deletion of certain personal information, subject to applicable legal and business recordkeeping requirements.
You may also request to update your contact information or change your marketing communication preferences at any time.
11. Changes to This Privacy Policy
Prestige Salon & Day Spa reserves the right to update this Privacy Policy as our business practices, website features, or applicable laws change.
Any updates will be posted on this page with a revised effective date. We encourage visitors to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us.
Prestige Salon & Day Spa
Website: www.theprestigesalon.com
Phone: 508-671-0069
Email: info.prestigesalon.dayspa@gmail.com